Rich Queen Terms and Conditions for Philippine Players

1. Eligibility and Account Registration

You must be at least 21 years of age to register and use the rich queen platform. By creating an account, you confirm that you are a resident of the Philippines and that online gaming is permitted under the laws applicable to your location. Each player is allowed only one account — duplicate accounts may be suspended without prior notice. You are responsible for keeping your login credentials secure and must not share your account with any other person. Rich queen reserves the right to request identity verification documents at any time to confirm eligibility. Accounts found to belong to ineligible individuals will be closed and any pending balances may be forfeited in accordance with applicable regulations.

2. Deposits and Withdrawals

All transactions on the platform are conducted in Philippine pesos (PHP). Deposits are credited to your account balance once the payment is confirmed through the selected local payment channel. Withdrawals are processed to the same payment method used for the most recent deposit, subject to verification checks. Rich queen does not charge fees for standard withdrawals, but your payment provider may apply their own charges. Minimum and maximum transaction limits apply and are displayed at the time of each transaction. Funds deposited forgaming purposes cannot be transferred to third parties or used for any purpose other than placing bets on the platform. Withdrawal requests are typically processed within the timeframes stated in the FAQ, and delays caused by payment providers are outside the control of rich queen.

3. Bonuses and Promotions

All bonuses and promotional offers available on the Promotions page are subject to specific terms, including wagering requirements, minimum deposit thresholds, and expiry dates. Bonuses are credited to your account automatically or upon request, depending on the offer type, and must be used within the stated validity period or they will expire. Wagering requirements must be met in full before any bonus-derived winnings can be withdrawn as real funds. Rich queen reserves the right to modify, suspend, or cancel any promotion at any time without prior notice, particularly where abuse or misuse is suspected. Players found to be exploiting bonus offers through multiple accounts, coordinated betting, or other irregular activity may have their bonuses voided and their accounts reviewed. Always read the individual terms attached to each promotion before opting in, as conditions vary between offers.

4. Fair Play and Prohibited Conduct

Rich queen is committed to providing a fair gaming environment for all registered players in the Philippines. The use of automated software, bots, scripts, or any third-party tools to gain an unfair advantage is strictly prohibited and will result in immediate account suspension. Collusion between players, match-fixing, or any attempt to manipulate game outcomes is a serious violation of these terms and may be reported to the relevant authorities. Players must not use the platform for any unlawful purpose, including money laundering or fraud. Any winnings obtained through prohibited conduct will be voided, and the account balance may be seized pending investigation. Rich queen monitors all account activity and reserves the right to void bets, suspend accounts, or withhold funds where a breach of fair play rules is identified.

5. Responsible Gaming

Rich queen encourages all players to approach gaming as a form of entertainment and to set personal limits on their spending and time. The platform provides responsible gaming tools and resources, which are detailed on the Responsible Gaming page. Players who believe they may have a gambling problem are encouraged to use the self-exclusion options available through their account settings or to contact support for assistance. Rich queen will not knowingly allow individuals who have self-excluded to continue using the platform, and any attempt to circumvent self-exclusion measures is a breach of these terms. Underage gambling is strictly prohibited, and the platform takes all reasonable steps to prevent access by individuals under the age of 21. If you are concerned about your gaming habits or those of someone you know, please review the resources available on the Responsible Gaming page before continuing to use the platform.

6. Privacy and Data Use

By registering on rich queen, you consent to the collection and processing of your personal data in accordance with our Privacy Policy. Your data is used to verify your identity, process transactions, deliver customer support, and comply with regulatory obligations applicable in the Philippines. Rich queen does not sell your personal information to third parties for marketing purposes. All data is stored securely and access is restricted to authorised personnel only. You have the right to request a copy of the data held about you or to request its deletion, subject to legal retention requirements. For full details on how your information is handled, please read the Privacy Policy before completing your registration.

7. Limitation of Liability

Rich queen provides the platform on an "as available" basis and does not guarantee uninterrupted access at all times. The platform is not liable for losses arising from technical failures, internet connectivity issues, or circumstances beyond its reasonable control. Bets that are placed and accepted before a technical disruption occurs will be honoured where the outcome can be verified; bets placed during a disruption may be voided at the platform's discretion. Rich queen is not responsible for any indirect, incidental, or consequential losses arising from your use of the platform. The total liability of rich queen to any player in connection with their account shall not exceed the amount deposited by that player in the preceding 30 days. These limitations apply to the fullest extent permitted by applicable law in the Philippines.